Harnessing AI sits at the top of the 2026 priority list in Gartner’s survey of 426 CHROs across 23 industries, and the technology in question is no longer a chatbot. Agentic AI describes autonomous systems that plan and execute multi-step HR workflows, from onboarding provisioning to leave processing, without waiting for a human prompt at each step.
Deloitte’s research names the risk in the rollout. Among 100 C-suite leaders studied,
