The International Air Transport Association (IATA) has criticised the latest revisions to Europe’s passenger rights rules , saying the changes fall short of the meaningful reform needed to address long-standing flaws in the EU261 regulation.
The airline body said the outcome represents a missed opportunity , with little in the revised framework to improve the passenger experience and nothing to strengthen Europe’s competitiveness.
According to IATA, the only substantial changes relating to flight disruptions are the
