More than 200 complaints have now been filed against the Limassol-based travel agency Efi Strakottou Travel and Tours Ltd, bringing to light the issue of consumer protection and compensation for travellers who paid for holidays that never took place, according to Politis.
The consumer protection service (commerce ministry) confirmed that an investigation is under way into the agency, which is considered insolvent and “may be unable to fulfil its contractual
