Retention Agent (Portuguese Speaker) - Λεμεσός by Monartec

OVERVIEW

We are looking for a proactive and client-focused Retention Agent (Portuguese Speaker) to manage and grow relationships with our clients across LATAM. In this role, you will act as the main point of contact for new and existing clients, ensuring a smooth onboarding experience, timely issue resolution, and long-term engagement. You will play a key role in client retention, reactivation, and revenue growth by understanding client needs and providing