Responsibilities:
Serve as the primary technical point of contact for assigned clients, ensuring their technical requirements are clearly understood and addressed.
Oversee the delivery of services to clients, ensuring adherence to Service Level Agreements (SLAs) and overall client satisfaction.
Collaborate closely with internal engineering, support, and product teams to ensure seamless solution deployment and issue resolution.
Lead the technical components of client onboarding, configuration, and solution implementation projects.
Conduct regular
