POSITION DESCRIPTION
TITLE: Agent, Reservations Division: Resort Sales Department: Resort Sales Reports to: Supervisor, Reservations, Assistant Manager Location: COD Mediterranean, Limassol
POSITION SUMMARY: The Agent, Reservations is tasked with ensuring guest expectations are met, adhering to established Company’s standards, policies and procedures. They answer multi-line calls, assist with the inquiries, and/or direct the calls to the appropriate destinations promptly while providing professional and swift service to guests
